One Year Limited Warranty on All Delfy Products
At Delfy, we strive to make products that surpass your expectations. Part of our commitment to make this happen is to use the finest components known by us and adhere to rigorous manufacturing standards. We guarantee that all Delfy products are free from physical defects in material and workmanship for a period of 1 year from the date of purchase, when used within the limits set forth in the User's Guide. This warranty does not cover damages resulting from accidents, abuse, misuse, or improper care, nor does it cover cosmetic damages due to normal "wear and tear" of the product. Warranty claims become void if the product is tampered with in any way. We reserve the right to revise or update the product, accessories, or documentation without obligation to notify any individual or entity.
If the product fails under normal usage, please contact customer support at support@Delfy.com to obtain instructions on how to return the defective product to us for evaluation. Be sure to have your proof of purchase enclosed and please use the original packaging if possible; return requests cannot be processed without proof of purchase. Make sure to keep your receipt or take a photo of it with your phone. In the event of a lost or misplaced receipt, default warranty coverage begins 3 months after the product was released in the region. We do not cover shipping, insurance or any import fees, duties and taxes for the returned product. If after inspection, we find the product to be defective in materials or workmanship, we will at our option and at no cost repair or replace the defective product with the same or a comparable product on a commercially reasonable efforts basis. In no event shall our liability exceed the price paid for the product.
This warranty does not cover, and we will not have any liability to you for, loss, theft, or any incidental or consequential damages caused by using the product. This warranty gives you specific legal rights. You may have other rights depending on where you live. We make no other warranty regarding the products, and we disclaim all other warranties, express, statutory or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or arising from course of dealing or trade usage. This constitutes your sole and exclusive remedy, and our sole and exclusive liability, for breach of this warranty.
Delfy's Broken Glass Replacement (BGR) Program
Delfy's glass screen protectors are made to be durable and will protect your device from mishaps. However, accidents happen and the product warranty does not cover damages due to normal "wear and tear" including breaking or cracking of the glass screen protector. If your SafiGlass, SafiGlass plus, AspidaGlass or AspidaGlass Plus cracks while in the line of duty, we offer you 3 time replacements for just the half amount of the product suggested retail price per replacement unit. You may think of it as an insurance policy for your Delfy glass screen protector. Save the broken product and email our customer service at support@Delfy.com with proof of purchase and we will walk you through the replacement process.
Only available in the US, Canada, and the EU. (Shipping and handling may apply.)
The Broken Glass Replacement (BGR) program is subject to availability. If BGR redemption is unavailable due to an item being discontinued, comparable compensation will be provided by Delfy in the form of a different replacement product or online store credit at Delfy's discretion.